What Happens if Payment for My Renewal is Declined?

If the payment for your renewal is declined, you will receive a declined payment notification. The payment system will automatically attempt to renew the plan a few times over seven days. To continue with your renewal, simply update the billing information. The payment system will automatically attempt this renewal with your updated payment information.

Please do not renew your subscription manually. Purchasing a new subscription and updating your billing can cause you to be double-billed.

In October 2022 we changed our plans and increased pricing for the plugins/bundles we offer. Any manual renewals or new plan purchases are subject to the new plan/pricing structure at that time.

If the renewal is successful, you will receive a receipt with an attached invoice in PDF format. If the payment system fails to renew within seven days, the subscription will be canceled and you will receive an expired subscription notice.

 

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