Connecting iThemes Hosting Site To Sync

Now that your site has been migrated and your domain is updated, we need to make sure that your site is connecting to Sync.

You will want to login to your wp-admin area and the easiest way to do this is to either append /wp-admin to the URL provided in the previous step or you can go to your Sync Dashboard. Once there from the Home page, select the gear icon next to the site you've restored to.


Your site may appear to be connected to sync, however, that does not mean you can skip this step.

It takes a bit before Sync will attempt to reconnect to your site if you aren't attempting to do anything, so it will simply appear as connected while not being so. You can confirm if you are connected by following these steps:

If you select Go to Site Admin and are logged into your wp-admin panel, you will be able to move on to the next step.

If you are not connected, you will log in with your wp-admin username and password. These will be the details you used previously when you were logging into your site prior to moving to iThemes Hosting. Once logged in you will go to Plugins > Installed Plugins. There you will find iThemes Sync and activate it. 


Once activated you will go to Settings > iThemes Sync. From there, you will first unsync your user, as necessary, as it should show as not synced. Once that is unsynced you will enter your iThemes Username and Password. This will reconnect the site to sync.


Have more questions? Submit a request